Hey there,
We’re glad you’re here. At EB Games Canada, we want your experience to be smooth, simple, and frustration-free whether you're shopping online, managing your Edge account, or visiting us in-store.
We're here for you!
Need Help?
Before reaching out, check our HELP CENTRE you’ll find answers to the most common questions about shipping, orders, returns, product info, and more..
Still need support?
No problem. Our customer service team is happy to help.
Our business hours are as follows:
Monday to Friday : 10am to 6pm EST
Saturday, Sunday & Public Holidays: Closed
You can contact us by email any time at help@ebgames.ca
You can reach us by phone at 613-900-6079
We aim to respond within 1 business day. Please note:
- Requests are handled in the order they’re received.
- Submitting multiple tickets may delay our reply.
- Include your order number if your request is about an order.