We know how excited you are to receive your awesome new item !! And we want to get it to you as fast as possible.
Here is all you need to know about shipping.
We process and ship items Monday-Friday. Orders placed on the weekend or on holidays will be processed and/or shipped the following business day.
Shipping fees are charged by shipment based on the release date of your items.
Please note that all orders are currently shipped from Ontario, so delivery times will vary based on the delivery address and shipping options you select at checkout.
Domestic Handling - Canadian Addresses ONLY
| Express Shipping | Standard Shipping |
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Rates: $21.99 per shipment under $100 |
Rates: $9.99 per shipment under $100 |
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Delivery Times: Orders will be processed within 1 business day Delivery within 2 business days once shipped |
Delivery Times: Orders will be processed within 3 business days Delivery within 10 business days once shipped |
Do you deliver to PO Boxes?
EB Games Canada does deliver to Canadian PO Boxes. Orders shipped to PO Boxes must be shipped using our PO Box service, and cannot be shipped Express.
Please note that we use Canada Post to deliver to PO Boxes and rural/remote areas.
Do you deliver internationally?
We only ship orders within Canada.
Statutory Holidays: Our shipping service does not make deliveries on Statutory Holidays. Express shipments scheduled for delivery on a Statutory Holiday will be delivered on the following day. If a title is scheduled for release on a Statutory Holiday, express orders will be delivered the following day.
Click here for the full list of Statutory Holidays
Civic Holidays: Please note that our shipping facility is located in Ontario. If an Ontario civic holiday falls on the Monday prior to a title's release, the title will not be shipped until the following day. In cases where a civic holiday is observed outside of Ontario, express shipments will be delivered until the following day.
Please be informed that your designated ship to address must reflect the address of the ultimate end-user. gamestop.ca will not process any order which specifies an address of a freight forwarder, warehouse, distribution center, airport or hotel.